Refund policy

Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be returned with original packaging where possible.
Not be damaged due to misuse or improper handling.

Certain items may not be eligible for return, including:

Personalized or custom-made products.
Gift cards.
Clearance or final sale items.
Perishable goods, where applicable.
Refunds

Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.

Shipping charges are generally non-refundable unless the return is due to our error or a defective item.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item.